Poshan Tracker Login Help & Troubleshooting Guide
Whether you’re an Anganwadi worker, a supervisor, or a mother trying to check her service history, Poshan Tracker login process doesn’t always go as smoothly as expected. OTPs might not arrive. The login page may hang. Or sometimes, it just won’t accept your mobile number, even when everything seems right.
If that sounds familiar, don’t worry — you’re not alone. These issues are common, especially in rural areas with patchy networks, dual SIM setups, or older Android phones. This guide is here to help you fix the most common login problems step-by-step, understand why they happen, and what to do if nothing works.
Why You Might Be Unable to Login
Even if you’re using the right number and following all the steps, sometimes the Poshan Tracker still won’t let you in. It could be a tiny setting you missed or something completely out of your control — like the server being down.
Here are some of the most common reasons people face login issues:
- OTP not received, or it arrives too late
- Login stuck on “Verifying…” screen
- Invalid mobile number even though it’s correct
- App crashes right after launching
- Error messages like “Something went wrong” or “Already logged in from another device”
Sometimes the problem isn’t the app — it’s your phone settings, your SIM card, or the network signal. And the worst part? These issues don’t always show clear errors, which makes it even more confusing. That’s why we’re breaking it all down in the next sections, with real fixes that work in the field.
Quick Fixes for Common Login Errors
Before you delete the app or keep tapping “Resend OTP,” take a breath. Most Poshan Tracker login errors are simple to fix — if you know what’s causing them.
Here’s a quick table that explains what’s going wrong and what you can do about it:
Common Login Issues and Their Fixes
| Problem | Likely Cause | How to Fix It |
| OTP not received | Weak signal, DND mode, dual SIM issue | Turn off DND, switch to primary SIM, tap “Resend OTP” |
| Login failed or expired OTP | Delay after receiving OTP | Start over and enter the OTP within 60 seconds |
| Invalid mobile number | Number not registered | Ask supervisor to confirm your number is updated in the system |
| App stuck on “Verifying…” | Background services blocked | Restart your phone, clear app cache, check internet |
| Already logged in elsewhere | Previous session still active | Wait 15–20 mins, then log in again from your current device |
Extra Tip:
Don’t try to log in repeatedly in a short time — the app may temporarily block your number. Give it a break for a few minutes and try again calmly.
If you’ve tried all of this and it’s still not working, don’t worry — the next few sections will help you figure out if it’s a device issue or a backend one.
Login Issues Related to Your Device
Sometimes the issue isn’t with the app — it’s with the phone you’re using. From dual SIM confusion to outdated Android versions, your device settings can silently block your login attempts without giving a clear error.
Let’s break down the three most common phone-related issues that affect the Poshan Tracker login process.
Dual SIM Users
If you have two SIM cards in your phone, the OTP might go to the right number — but the app may not recognize it if the wrong SIM is set as the default for SMS.
Fix it like this:
- Set your registered SIM as the default for SMS
- Go to Settings > SIM Settings > SMS Preference and choose the correct number
- After changing, restart your phone and try logging in again
Extra Tip: If one SIM has no signal, remove it temporarily and try logging in with just the active SIM.
Time/Date Errors
If your phone’s date or time is wrong — even by a few minutes — it can block your OTP from working. The app needs your phone to match real-time server settings.
Fix it like this:
- Go to Settings > Date & Time
- Enable “Automatic Date & Time” and “Use Network Time”
- Restart the app and request a fresh OTP
Even if your number is right, a mismatched time can cause the OTP session to expire before you submit it.
Android Version / Storage
The Poshan Tracker app is built for newer Android systems. If your phone is too old or running low on space, the app may crash, freeze, or fail to open properly.
Fix it like this:
- Make sure your phone is running Android 5.0 or higher
- Clear storage space — at least 500MB free is recommended
- Go to Settings > Apps > Poshan Tracker > Clear Cache
New Users, SIM Change & First-Time Login Problems
If you’re new to the app, or you’ve recently changed your phone or SIM, poshan tracker login problems are almost guaranteed — but don’t panic. These are common scenarios, and the fixes are usually straightforward.
Let’s walk through each one.
First-time Login for Anganwadi Workers
Just joined as a worker and trying to access poshan tracker login page for the first time? The app won’t let you in unless your mobile number or email id is already registered by your block-level supervisor (CDPO or DPO). If it’s not in the system, you’ll get an “Invalid number” error.
Here’s what to do:
- Confirm your mobile number or email id with your supervisor
- Ask if your profile is active in the backend portal
- Once confirmed, install the app and request OTP using the same number
Avoid using a personal number that’s not linked to your staff ID — it won’t work even if you enter it correctly.
SIM Card Lost or Changed
If you’ve lost your SIM card or recently got a new number, the app will treat you like a different person — and block access. Your login is tied to the registered mobile number, not just your name or center ID.
Steps to fix this:
- Inform your supervisor and request a number update
- Wait for confirmation that your new SIM is added in the ICDS system
- Only then attempt logging in with your new number
Switching Phones
If you got a new phone and tried logging in with the old number, you might face unexpected errors — like being “already logged in” or the app restarting during login.
Here’s what to check:
- Make sure your new phone has Android 5.0+
- Clear any saved data before logging in again
- If needed, uninstall → restart → reinstall the app from Play Store
Role-Based Login Differences
Not everyone who uses the Poshan Tracker login sees the same thing. That’s because the app works differently based on who you are — a mother, a field worker, or a supervisor.
Understanding your login role helps you avoid confusion. Some users only need to check updates, while others are responsible for daily data entry or report monitoring.
Here’s How Access Changes by Role:
| User Type | Poshan Tracker Login Portal | Access Level |
| Pregnant Woman / Mother | Beneficiary Login | View health data, service updates, nutrition status |
| Anganwadi Worker | Department Login | Enter daily data, track growth, sync updates |
| Supervisor / CDPO / DPO | Department Login | View block reports, manage entries, approve changes |
Still Can’t Login? What to Do
If you’ve tried everything and still can’t log in to the Poshan Tracker app — don’t worry. It doesn’t always mean something’s wrong on your end. Sometimes, the issue is with the server, app version, or even your user profile not being updated.
Here’s what you should do before giving up or reinstalling again and again:
Final Troubleshooting Checklist
Poshan Tracker Login Troubleshooting FAQs
You’re not the only one facing login problems on the Poshan Tracker app — hundreds of users have the same questions. Below are the most frequently asked ones, answered clearly and simply.